Privacy and Terms
Website Policies and Notices.
1. Privacy Policy
Explains what information we collect and why, how we use it, and how to review and update it.
Read our Privacy Policy
2. Terms of Service
Describes the rules you agree to when using our services.
Read our Terms of Service
3. Our Privacy and Security Principle
We build privacy that works for everyone. It’s a responsibility that comes with creating products and services that are free and accessible for all. We look to these principles to guide our products, our processes, and our people in keeping our users’ data private, safe, and secure.
4. FAQ
If you have a question for us, you can ask our Dental Helpline by telephone or email. Alternatively, please take a look at our library of oral health information, which contains a wide range of oral health advice in an easy-to-understand Q&A format.
Frequently Asked Questions About Dental Health
FAQs
Our FAQs are the most commonly-asked questions put to our Dental Helpline over the last year. If you have a question for us, you can ask our Dental Helpline by telephone or email. Alternatively, please take a look at our library of oral health information, which contains a wide range of oral health advice in an easy-to-understand Q&A format.
It is entirely up to you if you choose to tell your dentist about your sexual orientation, gender identity or trans status. However, it may be help your dentist if they are aware of your identity as many LGBT patients have health needs that non-LGBT patients don’t have. So if you do give your dental team more details about yourself, it may help them to treat you more effectively.
Telling your team about yourself will mean they are less likely to make assumptions about the gender of your partner or ask inappropriate questions about your life. It may also make you feel more confident that you are receiving the best care and the most appropriate treatment for you.
It is also helpful if the dental team know about any concerns or anxieties you may have, so that they can help you to feel at ease.
Thinking hard about something other than the treatment is a good distraction. Try to solve a puzzle in your mind, or perhaps work out a plan for each day of next year’s holiday. Or give yourself something tricky to do – try to wiggle each toe in turn, without moving any of the others.
It is important to wear a professionally made mouthguard whenever you play sport that involves physical contact or moving objects. This includes: cricket, hockey and football – which can cause broken and damaged teeth; and American football, boxing and rugby – which can all cause broken or dislocated jaws. A mouthguard will help protect against these happening.
If your child wakes in the night crying with pain in the mouth it can be distressing for everyone involved. Such pain is usually an indication that something is wrong, and could be a sign of infection, tooth decay, an erupting tooth, an abscess or exposed dental nerves.
Our advice: Contact us straight away to arrange an immediate visit so we can treat the problem and soothe the pain. Use suitable pain-relieving oral gels (only those approved for use with children). Avoid giving child hot or very cold fluids or food which could make the pain worse.
Your Best Smile Starts Here
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