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Customer service representatives are available nationwide to answer questions about your dental insurance, claims submissions, payment procedures, changes in your contact information or other concerns.
Frequently Asked Questions About Dental Health
FAQs
Our FAQs are the most commonly-asked questions put to our Dental Helpline over the last year. If you have a question for us, you can ask our Dental Helpline by telephone or email. Alternatively, please take a look at our library of oral health information, which contains a wide range of oral health advice in an easy-to-understand Q&A format.
An orthodontic appliance (‘brace’) will straighten or move your teeth to improve their appearance and the way they work. It can also help to improve the long-term health of your teeth, gums and jaw joints by spreading the biting pressure over all the teeth.
There are many different types of brace and your dental team or orthodontist will be able to talk to you about what is best for you.
Many people want to have whiter teeth. The only person who can whiten your teeth legally for you is a dentist, although there are ‘home whitening kits’ you can buy, you need to be over 18 to purchase these.
If you do have bad breath, you will need to start a routine for keeping your mouth clean and fresh. Regular check-ups will allow your dentist to watch out for any places where plaque is caught between your teeth. Your dental team will be able to clean all those areas that are difficult to reach. They will also be able to show you the best way to clean your teeth and gums, and show you any areas you may be missing, including your tongue.
Cleaning your child’s teeth should be part of their daily hygiene routine. You may find it easier to stand or sit behind your child, cradling their chin in your hand so you can reach their top and bottom teeth more easily.
- When the first teeth start to appear, try using a toothbrush designed for children, with a small smear of fluoride toothpaste.
- It is important to supervise your child’s brushing until they are at least seven.
- Once all the teeth have appeared, use a toothbrush with a small head and soft bristles in small, circular movements and try to concentrate on one section at a time.
- Don’t forget to brush gently behind the teeth and onto the gums.
- Spit out after brushing and do not rinse, so that the fluoride stays on your teeth longer.
If possible, make brushing a routine – just before your child goes to bed and at least one other time during the day. - Remember to encourage your child, as praise will often get results!
It is recommended that children should go to the dentist with their parents as soon as possible. You should then take them regularly, as often as your dental team recommend. This will let them get used to the noises, smells and surroundings and prepare them for future visits. The earlier these visits start, the more relaxed the children will be.
